Effective Date: December 16, 2025

Welcome to GetSolu.com. We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice or our practices with regard to your personal information, please contact us at [email protected].

When you visit our website GetSolu.com (the “Site”) and use any of our services (the “Services”, which include the “Inner Circle”, Gamification System, and Resource Library), we appreciate that you are trusting us with your personal information. We take your privacy very seriously.

1. What Information We Collect

Personal Information You Disclose to Us

We collect personal information that you voluntarily provide to us when you register on the Site, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Site (such as posting comments, reviews, or redeeming rewards), or otherwise when you contact us.

The personal information that we collect depends on the context of your interactions with us and the Site, the choices you make, and the products and features you use. The personal information we collect may include the following:

  • Personal Data: Names, email addresses, usernames, and passwords.
  • Payment Data: We may collect data necessary to process your payment if you make purchases (such as Coin Packs), such as your payment instrument number (such as a credit card number), and the security code associated with your payment instrument. All payment data is stored by our payment processor (e.g., PayPal, Stripe).
Information Automatically Collected (Gamification Data)

As part of our Gamification System (Coins, Points, SOLU Tokens), we automatically collect certain information when you visit, use, or navigate the Site. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Site, and other technical information.

This information is primarily needed to:

  1. Maintain the security and operation of our Site.
  2. Track your activities (Daily Visits, Link Clicks, Content Views) to award Activity Points and Coins accurately.
  3. Prevent fraud and abuse of the reward system (e.g., creating multiple accounts to farm coins).

2. How We Use Your Information

We use personal information collected via our Site for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations.

  • To facilitate account creation and logon process: We use the information you allowed us to collect to facilitate account creation and logon process for the performance of the contract.
  • To manage the Gamification System: We track your interactions (comments, reviews, visits) to update your Rank, Badges, and Wallet Balance (Coins/Points).
  • To fulfill and manage your orders: We use your information to fulfill and manage your orders, payments, returns, and exchanges (including Kickstart Redemptions).
  • To enable user-to-user communications: We may use your information to enable user-to-user communications (e.g., comments, replies).
  • To manage the Referral Program: If you invite friends using your unique affiliate link, we track the registration data to award referral bonuses to your account.

3. Virtual Currency & Assets (Coins, Points, SOLU)

  • No Monetary Value: “Coins”, “Points”, and “SOLU Tokens” are virtual currencies used exclusively within GetSolu.com. They have no real-world monetary value and cannot be exchanged for cash or transferred to third parties outside of the Site’s intended mechanisms.
  • Expiration: We reserve the right to expire unused Coins or Points if an account remains inactive for a prolonged period (e.g., 12 months), subject to prior notice.
  • Revocation: We reserve the right to revoke Coins/Points if we detect suspicious activity, fraud, or violation of our Terms of Service (e.g., spamming comments to farm points).

4. Will Your Information Be Shared With Anyone?

We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations. We may process or share your data that we hold based on the following legal basis:

  • Vendors, Consultants, and Other Third-Party Service Providers: We may share your data with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work (e.g., Payment processing, Data analysis, Email delivery, Hosting services).

5. Cookies and Web Beacons

We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information.

  • Login Cookies: To keep you signed in.
  • Activity Tracking: To verify if you have performed a “Daily Visit” or “Click” task today to award points.

6. Social Logins

Our Site may offer you the ability to register and log in using your third-party social media account details (like your Google or Facebook logins). Where you choose to do this, we will receive certain profile information about you from your social media provider. We will use the information we receive only for the purposes that are described in this privacy notice or that are otherwise made clear to you on the relevant Site.

7. How Long Do We Keep Your Information?

We keep your information for as long as necessary to fulfill the purposes outlined in this privacy notice unless otherwise required by law.

  • User Accounts: We retain your account information, transaction history (Redeems/Downloads), and point logs as long as your account is active.
  • Comments/Reviews: These are retained indefinitely as part of the community content.

8. Your Privacy Rights

In some regions (like the EEA and UK), you have certain rights under applicable data protection laws. These may include the right (i) to request access and obtain a copy of your personal information, (ii) to request rectification or erasure; (iii) to restrict the processing of your personal information; and (iv) if applicable, to data portability. In certain circumstances, you may also have the right to object to the processing of your personal information. To make such a request, please use the contact details provided below.

9. Contact Us

If you have questions or comments about this policy, you may email us at [email protected]